Child Safety Standards

Our commitment

Shameless has zero tolerance for child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM). These standards apply to every account and all content on Shameless, even though users must be at least 16 years old.

Prohibited conduct and content

Do not use Shameless to create, upload, share, request, encourage, or facilitate:

• CSAM or any sexual depiction of a person under 18, including computer-generated or manipulated material;
• grooming a child for sexual purposes;
• sexual extortion or threats involving a child;
• soliciting sexual content or sexual contact from a child;
• trafficking or otherwise sexually exploiting a child; or
• links, instructions, or other activity that promotes or enables CSAE.

Attempts to engage in this conduct are also prohibited.

Reporting a concern

Report a roast from the relevant member profile in the Shameless app. For concerns involving an account, profile photo, group photo, or other child-safety issue, email support@shamelessapp.org.

Include the account or group involved and enough context for us to locate the content. Do not download, copy, forward, or attach suspected CSAM. If a child is in immediate danger, contact local emergency services or law enforcement first.

How we respond

We review child-safety reports and take action appropriate to the report and applicable law. Action may include removing or disabling access to content, restricting features, suspending or terminating accounts, preserving relevant information where legally required, and cooperating with law enforcement.

When we become aware of apparent or confirmed CSAM, we report it as required by applicable law to the National Center for Missing & Exploited Children (NCMEC) or the appropriate regional or national authority. We do not notify a reported user when doing so could create further risk or interfere with an investigation.

Contact

The designated child-safety contact for Shameless can be reached at support@shamelessapp.org. Use this address for child-safety reports and enquiries about Shameless's CSAE and CSAM prevention practices.